Q: I just placed my order. What's next?
A: Once you have submitted your order form, you'll receive an email or text with your invoice link. Please double check the notes section of your invoice to ensure we have everything correct. All greetings must be paid for in advance.
Q: Why do you send so many reminders to water?
A: In Texas, our yards take a beating from the sun. Most of our product is placed on large heavy duty stakes. In order to get these into the ground, we need the soil to be very pliable. You should be able to take a long screwdriver and insert it like a hot knife in butter. There is no such thing as over watering! By having an overly watered yard, it allows us to move graphics around and really design your greeting. We want your end product to be beautiful!
Q:Do you service Cypress only?
A: No. As the Cypress affiliate, we service Cypress (77433, 77429 and 77410), Houston (77095), Tomball (77377) and Hockley (77447). However, Sign Gypsies has over 700 locations nationwide. If Cypress doesn't service your zip code, we likely have an affiliate in your area. Please visit our corporate website at www.signgypsies.com to find the location nearest you!
Q: Do we keep the sign?
A: No, Sign Gypsies is a rental based company. You are paying for us to design a customize yard display, delivery, setup, rental and take down. We do all the work for you! However, we do offer several customizable items that are available for purchase that would be yours to keep. There are seasonal and year round items. The current offerings can be found at https://squareup.com/store/SignGypsiesCypress
Q: How much does it cost?
A: Our pricing starts at $65 plus tax. Please visit pricing page for more details
Q: Is there a limit of graphics I can choose for set up?
A: No! As long as we have the graphics available, you can choose as many as you would like!
Q: When do you set up?
A: We normally set up between 8:30pm and 2am. During some parts of the year, we can accommodate daytime setups. However, these setups incur an extra $25 fee.
Q: Do I need to be there for the set up?
A: You do not need to be there for the set up or take down!! You simply place the order with us, we email or text you an invoice. Then, we handle the rest!! You can make someone's day from the convenience of your phone or laptop!
Q: How long do you have it up for?
A: A typical greeting is displayed for approximately 24 hours. If you would like to enjoy it longer, you can add additional days for $25/day.
Q: Do you take last minute orders?
A: We try our best to do so!!! We are busy parents too and know that sometimes life happens. Ideally, we like to have at least 24 hours notice, but occasionally we can accommodate up to 4pm the night of delivery. We may not have the exact colors or graphics you want but we will do our best! *subject to availability*
Q: Do you only have Birthday set ups?
A: No!! We can help you celebrate any occasion!! Graduations, Baby Showers, Parties, Sports Teams, Holidays, School & Church events, etc.
Q: What is your refund policy?
A: Bad weather, changes in plans, we get it, things happen. If you must cancel, please do so at least 48 hours before your schedule delivery for a full refund. If Mother Nature intervenes and we are unable to set up your greeting due to severe weather, you will receive a full refund.
If you have any more questions feel free to contact us!
signgypsiescypress@gmail.com
281-588-0300 text or call
A: Once you have submitted your order form, you'll receive an email or text with your invoice link. Please double check the notes section of your invoice to ensure we have everything correct. All greetings must be paid for in advance.
Q: Why do you send so many reminders to water?
A: In Texas, our yards take a beating from the sun. Most of our product is placed on large heavy duty stakes. In order to get these into the ground, we need the soil to be very pliable. You should be able to take a long screwdriver and insert it like a hot knife in butter. There is no such thing as over watering! By having an overly watered yard, it allows us to move graphics around and really design your greeting. We want your end product to be beautiful!
Q:Do you service Cypress only?
A: No. As the Cypress affiliate, we service Cypress (77433, 77429 and 77410), Houston (77095), Tomball (77377) and Hockley (77447). However, Sign Gypsies has over 700 locations nationwide. If Cypress doesn't service your zip code, we likely have an affiliate in your area. Please visit our corporate website at www.signgypsies.com to find the location nearest you!
Q: Do we keep the sign?
A: No, Sign Gypsies is a rental based company. You are paying for us to design a customize yard display, delivery, setup, rental and take down. We do all the work for you! However, we do offer several customizable items that are available for purchase that would be yours to keep. There are seasonal and year round items. The current offerings can be found at https://squareup.com/store/SignGypsiesCypress
Q: How much does it cost?
A: Our pricing starts at $65 plus tax. Please visit pricing page for more details
Q: Is there a limit of graphics I can choose for set up?
A: No! As long as we have the graphics available, you can choose as many as you would like!
Q: When do you set up?
A: We normally set up between 8:30pm and 2am. During some parts of the year, we can accommodate daytime setups. However, these setups incur an extra $25 fee.
Q: Do I need to be there for the set up?
A: You do not need to be there for the set up or take down!! You simply place the order with us, we email or text you an invoice. Then, we handle the rest!! You can make someone's day from the convenience of your phone or laptop!
Q: How long do you have it up for?
A: A typical greeting is displayed for approximately 24 hours. If you would like to enjoy it longer, you can add additional days for $25/day.
Q: Do you take last minute orders?
A: We try our best to do so!!! We are busy parents too and know that sometimes life happens. Ideally, we like to have at least 24 hours notice, but occasionally we can accommodate up to 4pm the night of delivery. We may not have the exact colors or graphics you want but we will do our best! *subject to availability*
Q: Do you only have Birthday set ups?
A: No!! We can help you celebrate any occasion!! Graduations, Baby Showers, Parties, Sports Teams, Holidays, School & Church events, etc.
Q: What is your refund policy?
A: Bad weather, changes in plans, we get it, things happen. If you must cancel, please do so at least 48 hours before your schedule delivery for a full refund. If Mother Nature intervenes and we are unable to set up your greeting due to severe weather, you will receive a full refund.
If you have any more questions feel free to contact us!
signgypsiescypress@gmail.com
281-588-0300 text or call